About Us

At AB Consultant, we are passionate about helping businesses of all sizes achieve their full potential. Our mission is to provide expert advice and guidance that helps our clients improve their operations, increase profitability, and achieve their goals. We empower organizations to foster collaborative thinking to further drive workplace innovation. By closing the loop and leveraging agile frameworks, we help business grow organically and foster a consumer-first mindset.

Since our founding in 2005, we have worked with a diverse range of clients across multiple industries, from small startups to large corporations. Over the years, we have built a reputation for delivering results and providing exceptional customer service.

At AB Consultant, we offer a range of services designed to help businesses succeed. Our areas of expertise include strategic planning, financial analysis, marketing strategy, and human resources management. We work closely with our clients to understand their unique needs and challenges, and develop customized solutions that help them achieve their goals.

Our team is made up of experienced professionals with a passion for helping businesses succeed. From our CEO to our newest team members, we are all committed to delivering exceptional service and results. We pride ourselves on our ability to build strong relationships with our clients and work collaboratively to achieve success.

At AB Consultant, we believe that our success is directly tied to the success of our clients. That’s why we are committed to delivering the highest quality services and achieving the best possible outcomes. We look forward to the opportunity to work with you and help your business thrive.

Our Solutions and Services to Help You Improve Your Business

Our solutions for your business is to craft a business experience

If you’re a business owner or executive, you may be considering hiring a business consultant to help improve your company’s strategy and overall performance. Business consultants can provide valuable expertise and guidance to help you make informed decisions and achieve your business goals.

We are an external consultant – someone who is employed externally (either by a firm or some other agency) whose expertise is provided on a temporary basis. Our business consultant company collaborate closely, imagine freely and quickly apply disruptive innovations that have a significant impact and change the way business is done.

We believe that open ecosystems, open technologies, open innovation and open cultures are the key to creating opportunity and the way forward for modern businesses and for the planet.

We want to work together, create together, grow together and rethink possibilities together.

Strategy, management, transformation, marketing and commercial performance, meet our expert consultants in strategy to make your ideas into a reality!

Do you need strategy advice, digital advice or marketing advice?

We can help you with the expertise of a large consulting firm and the flexibility of a human-sized structure. We are a business consulting firm offering a pragmatic and analytical approach to consulting, a proven methodology in the most large management consulting firms, strategy consultants with mixed careers consulting firm – large companies, an entrepreneurial and independent spirit.

CORPORATE STRATEGY

• Market studies: structure and trends, benchmarks
• Positioning of the company
• Financial analysis of the activity
• Mergers and Acquisitions
• Launch of new activities

BUSINESS DEVELOPMENT

• Optimization of commercial devices and networks
• Rise of the digital channel
• E-commerce / M-commerce / Omnichannel
• Setting up / Development of partnerships
• Performance management

MARKETING

• Customer studies / Customer value management / Segmentations
• Marketing of new offers / Innovation
• Marketing plans / Performance of campaigns and programs (acquisition, loyalty)
• Digital Marketing / Lead Generation

SALES

• Improve your sales performance, depending on your capacity, products | services and its market.
• With digital marketing and use of social media, e-mailing, banners… Adaptive marketing and campaign management.
• Advertising, Webdesign & Social Media
  • Digital advertising is one of the most important for your business.
  • For as low as $USD 500 you can have your simple website, yet suitable for desktop & mobile. Just what you need!
  • With the professional hand will help your social media network grow bigger.
• Create your liason office in France and / Indonesia to promote your company.
• Revenue management, hotel sales representation, hotel sales distribution & PMS (Property Management Systems), internet marketing & choosing a hotel management company.

CUSTOMERS RELATIONSHIP

• Relational model, evolution of the channel mix
• Control and use of customer data
• Digitization (process of converting information into a digital format) / Automation of customer relations
• Optimization of operational management (productivity, quality, performance)

PROJECT MANAGEMENT

• Framing of business needs with business consultants
• Drafting of expressions of needs with POs (Product owners)
• Project management and schedules with PMO (programm manager officer)

NICHE MARKET: HOTEL INDUSTRY

• Hotel Business Management

Let us increase your revenue! We work on large & small projects from city hotel, boutique, design, resort, luxury, villa, youth, budget hotels.

Do you need a business plan with the perfect design? Do you want financial modeling? Do you want to raise funds from investors? Does your bank ask you for a financial forecast? Do you need advice on your business model? AB Consulting has been supporting entrepreneurs, start-ups, VSEs (Virtual Service Environment), SMEs (Small-to-Medium Enterprise) and large groups on these themes since 2016. Contact us and see how we can help you.

OUR AREAS OF EXPERTISE IN STRATEGY AND MANAGEMENT

STRATEGIC PLAN

AB Consulting is a strategy and management firm that develops strategic plans, medium-term plans or even strategic pyramids for and with its clients.

The challenge of the strategic planning exercise is to help the executive committees, comex of the companies to clarify their strategy, to make it readable and understandable by the customers and their teams.

For example, AB Consulting has just realized in recent months:

• a pan-European development plan for a leading financial company
• an organic growth plan for an ETI present in Europe and in the main European countries
• a strategic pyramid for an agricultural cooperative in order to federate the teams around a strategic vision broken down into strategic projects to be rolled out over the next 3 years
• a “services & equipment” development plan for a global energy player

STRATEGIC TRANSFORMATION PLAN

Our firm develops strategic plans and transformation plans for its clients.

We ensure the proper execution of these plans and has developed a methodology for leading teams, in order to get them on board and to be able to lead the change in a good mood!

The challenge of the transformation is to help the executive committees, comex of the companies to decline the strategy into action plans and to manage to implement the action plans while continuing to run the existing processes.

For example, helping businesses in the transformation of their business models:

• a foreign exchange program for a global player in car rental
• a transformation plan for an online bank “Path to profitability”
• a digital transformation program for a retail bank
• restructuring
• sustainability transformation

COMMERCIAL PERFORMANCE

We intervene on the improvement of the commercial performance and on the evolution of the commercial processes as well on the B2C as on the B2B.

Our main expertise on the commercial strategy allowing to activate performance levers:

• the construction of a commercial strategy by customer segment and by stage of the life cycle (prospect, nurturing, installed customer, attrition)
• building business goals
• lead generation
• the transformation of these leads either digitally or with a customer relations center
• coordination with field sales networks
• customer satisfaction
• reporting of commercial performance

LAUNCH OF OFFERS, MARKETING

We have developed a strong expertise in the design of new products and their marketing.

Our business consultant company works with marketing departments to launch these new offers and thus reposition the company in its markets.

For example, our business consultant company recently carried out:

• launches of new services & insurance for distributors to improve the product margin
• Go to Market new telecom packages
• marketing of new payment cards for banks
• rental product launches (consumer goods for specialized distribution)
• the design of new digital services for customer bases in the world of services
• creation of innovative payment facilities (credit card, debit card)
• B2B and B2C customer loyalty programs

RELATIONSHIP MARKETING AND CUSTOMER RELATION

We have developed a methodology to develop customer value at different key moments:

• conquest: customer acquisition strategy, digital, omni-channel, with sales paths combining process and human contact
• relationship building and customer engagement: customer reception, development of customer engagement
• customer critical moments of life in the relationship (claims, breakdowns, removals, …)
• upgrading through the implementation of upsell, cross-sell, resell programs
• loyalty and symmetry of customer attention in order to develop a balanced relationship with customers
• retention to optimize customer value (retention plans, anti-churn programs, …)

We can give a support to your team to be in charge of customer relations to improve customer processes, support operational teams in the construction of customer arguments.

DESIGN THINKING AND CO-CREATION project management

Empathize > Define > Ideate > Prototype > Tests

Pushing the limits of the imagination to build the future of tomorrow’s companies is the daily life of Stéphane Biso, who has been designing and supporting companies for several years on numerous strategic transformation projects (customer journey / experience, digital transformation and human resources, digital factory, business model improvement, business process reengineering, etc.

Jack of all trades, sometimes an expert (CRM, FID, BIG DATA, AI, RPA…), his talents as an idea and team agitator are based on his passion for new technologies, customer experience and his managerial expertise.

An engineer by training, then a business school, he puts his expertise to good use as an international speaker on the subjects of innovation and transformation strategy.

In the space of a seminar, we build with you your business and/or technical roadmap, shared by all the actors (strategic framework from ideation to its implementation).

In less than 5 to 6 weeks, we specify with you the operational roadmap for your project (expression of need, business case, user stories, backlog, etc.), the priority MVPs (Minimum Viable Products) for the rapid deployment of your project to remain “time to market” as well as the governance necessary for the proper management of your project (instances, prerequisites, constraints, adhesions, budget, methods, animations…).

TAILOR-MADE SUPPORT

Writing your business plan

Complete writing of your PowerPoint business plan as well as your financial model in Excel, to investor standards, for fundraising, a grant or loan application or for yourself.

Your tailor-made financial forecast

Realization in excel of the financial modeling of your project to investor standards, with strategic recommendations, financial analysis of your need for financing, the viability of the project and its attractiveness as well as its valuation. You receive a complete forecast over 5 years, justified, and presentable to investors. You are trained to perfectly control your forecast.

Analysis of your business plan

You send your business plan as is. We read it again, make a critical analysis with recommendations for improvement for each part of your business plan. We also give you a report with the actions to be carried out. A face-to-face or Skype meeting allows you to answer your questions.

Fundraising

We support you from A to Z in your fundraising: Search for investors, making contact, preparing for meetings, improving presentation documents, responding to investors, negotiations, and closing the fundraiser. Save time and efficiency. Multiply by 3 your chances of raising funds.

Our commitments

• Accounting standards respected and explained.
• Speed and responsiveness.
• A critical look as an entrepreneur-investor.
• A professional design adapted to your interlocutors.
• An extensive network of lawyers, investors.
• A unique expertise 100% dedicated to the business plan.

MEASURES

Highlighting our qualifications and services to meet your measurable needs.

Results-driven approach

Focus on delivering tangible results by increasing possible revenue, reduce costs by implementing new systems or workflows, improve your customer service processes, leading to higher customer satisfaction ratings and increased repeat business.

Customized solutions

Tailoring services to meet your unique needs, such as: market research, business process optimization by analyzing a your existing business processes to identify areas for improvement. Conducting financial analysis to identify areas for cost savings, revenue growth, and investment opportunities, and developing a customized financial plan that aligns with their specific goals.

Industry-specific expertise

Experience working in a specific industry or niche: hotel and restaurant, healthcare, retail, finance, manufacturing, education.

Proven methodology

A structured approach to problem-solving that has been tested and refined over time. Improving quality and reducing defects by using statistical analysis to identify and eliminate process variation. Focuses on measuring and managing performance in 3 key areas: financial, sales and marketing, and operations.

Collaborative approach

A collaborative approach involves working closely with you to understand your needs and goals, and involving you in the decision-making process. To co-create solutions that meet your specific needs and preferences. Bringing together your team of experts from different functional areas to work collaboratively on solving complex problems. Establish feedback loops with clients to ensure that their needs are being met and that the solutions are on track.

Flexibility

Flexibility is an essential characteristic of a successful business. This may involve modifying your methodology, tools, or communication style to align with the your preferences. Adapting our recommendations to respond to new market trends, regulatory changes, or competitive pressures. Giving choices of options, we can help you to select the best solution for your specific needs. Revisiting your methodology, adjusting your goals, or trying a new approach altogether.

Mention how you’re able to adapt to changing business needs and circumstances, and provide examples of how you’ve been able to pivot and adjust your consulting services in the past.

Long-term partnerships

This requires setting clear expectations, meeting deadlines, and exceeding your expectations and it requires a deep understanding of your business, industry, and goals.

By working with a business consultant, businesses can gain a fresh perspective and valuable insights into their operations. With my experience and expertise, I am confident that I can help businesses achieve their full potential and succeed in today’s competitive marketplace.

Photo credit (main picture): geralt via Pixabay

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